Everything is slow! And I'm getting errors!

Come back in a bit! Lots and lots of people might be trying to register, and everyone is having a hard time getting in. In an hour or two, things will probably be much better (and you'll still get an equal chance in the lottery).

I'm getting an error that says I'm not a student.

You're probably logged in with a "Guardian" account instead of a "Student" account. You should log out and create a new account, choosing "Student (up through 12th grade)" as the initial role.

I'm not sure if I successfully registered. I didn't get an email.

You don't get an email when you update your class preferences. You can see the preferences we have saved for you by going here and selecting "Enter the class lottery".

I see classes more than once on my schedule!

Is it a multi-hour class? That is just our website saying that many of your classes are actually 2 or 3 hours long and therefore span multiple blocks.

How do I pay for Spark?

You can pay online via credit card or apply for generous financial aid once the lottery opens.

I didn't find my problem here!

Visit our FAQ for more information. If you still can't find an answer send an email to spark@mit.edu. Make sure to include a detailed description of what's happening and your username, and we'll work with you to fix it. *Please do not include your password.*